tag:blogger.com,1999:blog-3591685.post2639113266856211737..comments2022-12-05T05:23:59.484-05:00Comments on Noah's Blog: Noah Swinthttp://www.blogger.com/profile/01119853263049025615noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-3591685.post-30342466942292858512007-04-18T13:08:00.000-04:002007-04-18T13:08:00.000-04:00Hey, I thought I was the only one who had even hea...Hey, I thought I was the only one who had even heard about the iconRemote! Mine came in about a week ago, but I haven't had any problems with mine. I've been busy lately, so I haven't had the time to screw around with it and figure out all the bells and whistles. But so far, it works great. It figured out the codes to all my devices on the first try, and I'm really into the network icons. It makes switching from channel to channel, effortless (Not like it was terribly hard before, but whatever makes things easier, right?) Someone posted here, indicating that the iconRemote was not what they expected. They said the actual remote doesn't look anything like the picture. To that person, I'd like to say, I don't think you have any idea what you're talking about. When I received mine, it looked exactly like it does in the pictures. I mean, EXACTLY like it does in the picture. Down to every last detail. So, I don't know (and I doubt very much that he does either) what remote he ordered, or what remote he saw a picture of. But chances are, neither one was the iconRemote. Don't talk smack unless you know smack.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3591685.post-24120205966581736312007-04-09T15:45:00.000-04:002007-04-09T15:45:00.000-04:00I also had defective remote. X10 sent me a new re...I also had defective remote. X10 sent me a new remote and the new one worked fine. If you were getting poor service you might should request to speak with a supervisor. I've always had good support when dealing with X10 reps.Noah Swinthttps://www.blogger.com/profile/01119853263049025615noreply@blogger.comtag:blogger.com,1999:blog-3591685.post-56255126443090580252007-04-09T12:48:00.000-04:002007-04-09T12:48:00.000-04:00Please be careful when buying this remote from X10...Please be careful when buying this remote from X10. I ordered one from them and they sent me a defective remote that don't work at all. It looked like the remote that they sent was an opened box one. X10 issued a RMA but expected me to pay for the shipping. This is a brand new unit that didn't work at all and I have to pay for the shipping so that I can get a replacement. I didn't agree with this so I called customer support and the lady who was very rude to me said that she will request for a shipping label and send it to me but it never happened. I called again and was told the same thing. At this point, all I want to do was to return the remote. About the remote, it looked very cheap and nothing like the picture. It was packaged in a way that made me think that this is something that cost around 10-15 bucks not $129.99. It was a huge disappointment. For $17.49 more, I'm going back to buy the Logitech Harmony 880 for the peace of mind.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3591685.post-34068810025145894432007-03-28T13:05:00.000-04:002007-03-28T13:05:00.000-04:00Hello Noah,nice review on the iconRemote. We even...Hello Noah,<BR/><BR/>nice review on the iconRemote. We even posted it on our X10Community.com website for our readers!<BR/><BR/>I was hoping to hear more from you rearding this. Would you be able to email us at community@x10.com with an email or phone number to reach you?<BR/><BR/><BR/>~X10 Community.comAnonymousnoreply@blogger.com